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Performance management
system are usually internal organization have using it, but the data must have
linkage with the other system for each department such as staffing, training
and development, rewards and payroll and etc. It also is used as working tools
by managers to save all data about their employees. Then, the data must be in
secured because it related to their personal information of their employees. The
data also must be linked to each department or system entire in the
organization.
Performance management
process consists of three parts. That is performance planning, performance
observation, and providing positive feedback and or corrective feedback. The periodic
performance summaries must be developing to serve a planning of performance for
the next time period and providing the data for manager of HR to make decisions.
Performance
management system also can be fail if the managers not fully understand how the
system works. The reasons why the performance management system was fail are
lack of leadership support, lack of rewards, communication challenges, lack of
monitoring and lack of evaluation. Firstly,
lack of leadership support. The implementation of the system must get the
support from top management. This is because top management is the leader in
organization, so leader should be analyze or observe the performance of their
worker. Then, if the worker knows that they have been observed by managers,
they will improved their work performance to get the rewards from manager such
as bonus.
Second
is lack of rewards. A reward system must be creating for the staff. So, if the staffs
know about that system of course they can work hardly to get higher rewards. The
rewards such as bonus, promotions, merit rewards and etc. Third is
communication challenge. A proactive communication strategy must be followed
along the implementation of the performance management system. Communication is
the main key success of management. So, top management must send their staff to
professionals’ communication training. This is because communication is link to
get the feedback from the implementation that system.
Next,
lacking of monitoring. Performance management system implementation must be
monitor continuously. This is because, if any problem with system, manager can
detect it so fast. So, the prompt correction action will be taken as soon as
possible. Lastly, lack of evaluation. That is important things in performance
management system. This is because if the manager cannot evaluate in fluently will
affect employee salaries.
·
Michael J. Kavanagh,
Mohan Thite, Richard D. Johnson,. Human Resource Information Systems
(Basics, Applications, and Future Directions), Second Edition.
·
10 Reasons Why Performance Management Fails . (n.d.). Retrieved OCTOBER 2012,
from
http://regenesys.co.za/2011/03/10-reasons-why-performance-management-fails-and-how-to-remedy-them/
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